365 DAYS TECHNICAL SUPPORT
teams are available for
USA, CANADA and UK

Heed365 Systems Welcome You with Blue Sky Thinking

At Heed365 Systems, we offer affordable, direct access to a dedicated technology team of professional, responsive, and knowledgeable experts available 24x7 for your back-end support.

With our proactive approach to managing your business support part, you’ll know that we do our job so you can completely enjoy the peace of mind to stay focused on your organization and achieve your business goals. We are committed to provide a quality business exactly they way your want. We allow our client to train our team per your business model. All our resources are very dynamic to understand your business goals and act like a experienced in your business.

Small To Medium Scale Business Support Services

Heed365 System Technical Support

TECHNICAL SUPPORT 24x7

We are committed to provide a complete 24x7 technical support as your personal business processing office. We are helping variety of business such as Information Technology, Accounting and Finance Transportation & Logistics Management, Healthcare, Real Estate, Telecommunication, Media etc. Our clients can focus to achieve their business goals and provide quality business services. Our technical support folks make sure everything is running smooth and ready to answers your questions to your customers.

Heed365 System Personalised Backend Business Process

PRSONALISED BACKEND BUSINESS PROCESS

Every company has a unique business model and expectations from the back-end office team is different. Our account manager available throughout North American travel meet our clients personally and understand their business needs and train the technical support and business process team accordingly so they can act like your in-house team.

Heed365 System Business Support Services

PEACE OF MIND

Get peace of mind knowing your systems and data are secure so you can focus on growing your business. Data integrity, security, and reliability is built into all of the solutions we offer, giving you peace of mind knowing you are taken care of. We don’t want to be kept up at night worrying about something happening to your systems, this means you don’t have to be kept up at night either..

Heed365 system Trusted Partners

TRUSTED PARTNERS

Heed365 Systems is establish a long term relationship with all our clients, We have been serving to our clients more the a decade. We aren’t just your service providing company but your virtual partners as we believe your business growth is our success.

Heed365 system Immidiate Support Services

IMMEDIATE SUPPORT

When you need help, you need someone to respond immediately. Our team is standing by ready to assist, no matter how big or small the issue may be someone is here to help. We are always just a phone call away and can provide immediate remote assistance.

Heed365 system Comprehensive Ticketing System

COMPREHENSIVE TICKETING SYSTEM

All support requests are logged into our ticketing system which allows real time reporting and instant views into current, outstanding, and resolved issues. This allows you to monitor your monthly expenses and understand exactly how we are helping.

No Matters What Business, We Can Help!

We have certified trained, educated and energetic resources available to assist you in any kind of office work such as Customer Care Helpdesk, I.T. Technical Support, e-Commerce Web Site Support, Graphic Designer, Software Testing, Online Data Entry Operator, Administrative Clerk, Bookkeeping clerk in QuickBooks, Transport Dispatcher etc.

MANAGED B.P.O SERVICES

WORRY-FREE OFFSHORE

Our Managed Support Services Plans offer worry free services. Our is fully equipped with logistics required to provide quality support services included the cost. Never worry about hiring resources onsite, manage your budgets and increase your ROI. A monthly flat fee covers it all, and most importantly there are no contracts to sign.

CUSTOM PACKAGES

We custom build our service packages depending on your business needs and requirements. This means you are getting the most suitable, efficient, and cost effective service for your needs. We don’t want you to overspend on offshore team so you won’t.


Who Are Our Clients ?

There is nothing we love more than, quite frankly, getting on and doing a great job of helping you as your real employee. That’s why here at Heed365 Systems we only hire people who take pride in their job, work for our various clients worldwide in all the industries and help them more than a resources sitting right there onsite.

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ACCOUNTING & BOOKKEEPING

ACCOUNTING & BOOKKEEPING
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ADMINISTRATIVE

ADMINISTRATIVE
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AIRLINE-TRAVEL

AIRLINE-TRAVEL
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COMPUTER SOFTWARE & HARDWARE

COMPUTER SOFTWARE & HARDWARE
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EDUCATION INSTITUTIONS

EDUCATION INSTITUTIONS
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FINANCE AND MORTAGE

FINANCE AND MORTAGE
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INSURANCE

INSURANCE
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LAW

LAW
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LOGISTICS & SUPPLY CHAIN MANAGEMENT

LOGISTICS & SUPPLY CHAIN MANAGEMENT
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MANUFACTURING

MANUFACTURING
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MEDICAL BILLING

MEDICAL BILLING
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MEDICAL HEALTH CARE

MEDICAL HEALTH CARE
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PLUMING COMPANIES

PLUMBING COMPANIES
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POLITICAL

POLITICAL
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PRODUCTION

PRODUCTION
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REAL ESTATE

REAL ESTATE
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SALES AND MARKETING

SALES AND MARKETING
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TRANSPORTATION

TRANSPORTATION

What We Offer

Heed365 system Unlimited Support Hours

Unlimited Support Hours

Heed365 system 24 Hours Security Management

24/7 Security Management

Heed365 system Frequently Onsite Visits by Account Manager

Frequently Onsite Visits by Account Manager

Heed365 system Flat Monthly Fee

Flat Monthly Fee

Heed365 system Expert Help Desk Support

Expert Help Desk Support

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State Of The Art Business Process Outsourcing

Heed365 system All Inclusive Support Packages

All-Inclusive Support Packages Quick Ticket TurnAround

Testimonials

Having helped to increase the sales for dozens of companies so far, many of our clients wrote nice reviews!

Meet The Team

Without this team of advertising professionals, there would be no 12 HDJ awards or accolades by dozens of happy clients!

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Elisa Bluesome
BACK-END DEVELOPER

Born in New York City, Elisa always felt a strong urge for being an ambitious overachiever. Eventually, by the age of 25 she already had


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Ruben Burns
PROJECT MANAGER

Originally from London, at one point of his sophomore college year, Ruben decided to turn the tables for his career and travel to the US,


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Alex Buoyega
UI/UX DESIGNER

Mr. Buoyega was born in one of Detroit’s poorest blocks, all before pursuing his successful managerial career in the future. For him, the breakthrough happened


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Kenneth Richardson
PROJECT MANAGER

A talented creative leader, Kenneth is known among his colleagues for how good his organizing and team leading skills are… Working priorly for a number


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Jonathan Christman
BACK-END DEVELOPER

Being as a devoted family man as he is, it is incredible how Jonathan has time left for managing multi-million dollar contracts, satisfying all of


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Mary Applebaum
UI/UX DESIGNER

A Juneau, Alaska native, Mrs. Applebaum has come a long way since her high school graduation all the way up to getting a Brown University



Customer Support

Scale your support team by outsourcing to HEED365 SYSTEMS

Managed, outsourced customer service teams with a passion for your business.

WHERE WE HELP

Web • Email • Phone • Live-Chat • Mobile • In-Game • Social Media Traditional customer and technical support

TOOLS WE USE

Fluent in all major CRM and helpdesk systems. Implementation & optimization.

PRICING

Pay for just the coverage you need. Quickly ramp or down as your needs require.

COVERAGE

On Demand 24/7/365 No call center limitations

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